Government agencies at all levels face increasing pressure to demonstrate meaningful performance and outcomes. But measuring performance against strategy and outcomes persists as a significant challenge, despite years of attention. For government agencies, this challenge is particularly difficult for several reasons...

Five of the most valuable paradigm shifts that create a breakthrough in how to create a results-oriented and measurable strategy that every team can align with and contribute to achieving.  The five paradigm shifts that create a breakthrough for leaders that want results Clues to identify which paradigm shifts might be needed Practical and simple actions that can trigger these paradigm shifts The more advanced techniques that PuMP offers to make and sustain these paradigm

If you’re using SMART Goals for strategy, chances are you’re measuring effort—not results. The SMART Trio gives you a practical way to shift from activity tracking to achieving results and demonstrating value.

3 Paths to a Better KPI Approach

About this Webcast The PuMP Performance Measure Blueprint is powerful and practical approach to develop and use performance measures (KPIs) that are truly meaningful for your organization and strategy. PuMP makes a fundamental difference in our understanding of, and ability to create and use, results focused KPIs. PuMP takes us beyond activity focused measures. Although PuMP has been out in the world for about 25 years and used is over 40 countries, we’ve never presented a

Just because a chart can display data does not mean it illustrates real performance or enables actionable decisions from your KPIs. If you’re familiar with PuMP or have attended a PuMP workshop, you’ll remember that we use one specific type of chart to illustrate performance and tell the complete story of your performance measures and KPIs.  The chart type isn’t new. It is an XmR chart and has stood the test of time monitoring performance in organizations around the world aro

About this Webcast It is all too common that results achieved from strategy execution efforts are less than desired, misalignments become evident, "strategic" initiatives multiply, resources get stretched, the strategy loses traction, frustration mounts, and confidence is diminished. When there is a disconnect between what the organization is actually doing and what its strategic direction has planned to do, there is a strategy-execution gap. Organizations with a strategy-exe

five P.R.I.M.E. questions

Despite recognizing the value of using performance measures (KPIs) as evidence to inform organizational decisions and operationalizing strategy, many organizations still lack an effective methodology for developing meaningful KPIs as evidence and using them to improve organizational performance.   In simple terms, a methodology is a detailed description, set of practices, procedures, and rules to do something . In the case of KPIs, we need a methodology to reliably and repeat