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Paradigm Shifts of PuMP
Five of the most valuable paradigm shifts that create a breakthrough in how to create a results-oriented and measurable strategy that every team can align with and contribute to achieving.
The five paradigm shifts that create a breakthrough for leaders that want results
Clues to identify which paradigm shifts might be needed
Practical and simple actions that can trigger these paradigm shifts
The more advanced techniques that PuMP offers to make and sustain these paradigm
2 min read


Beyond SMART Goals: The Trio That Drives Real Performance
If you’re using SMART Goals for strategy, chances are you’re measuring effort—not results.
The SMART Trio gives you a practical way to shift from activity tracking to achieving results and demonstrating value.
9 min read


3 Paths to a Better KPI Approach
3 Paths to a Better KPI Approach
6 min read


What is PuMP - A Demonstration of the KPI Problems PuMP Fixes
The PuMP Performance Measure Blueprint is powerful and practical approach to develop and use performance measures (KPIs) that are truly meaningful for your organization and strategy. PuMP makes a fundamental difference in our understanding of, and ability to create and use, results focused KPIs. PuMP takes us beyond activity focused measures. Although PuMP has been out in the world for about 25 years and used is over 40 countries, we’ve never presented a real tour of what i
2 min read


One Chart to Really Understand Performance - XmR Chart Design 3.0
Just because a chart can display data does not mean it illustrates real performance or enables actionable decisions from your KPIs. If you’re familiar with PuMP or have attended a PuMP workshop, you’ll remember that we use one specific type of chart to illustrate performance and tell the complete story of your performance measures and KPIs. The chart type isn’t new. It is an XmR chart and has stood the test of time monitoring performance in organizations around the world aro
3 min read


Bridging the Strategy-Execution Gap
About this Webcast It is all too common that results achieved from strategy execution efforts are less than desired, misalignments become evident, "strategic" initiatives multiply, resources get stretched, the strategy loses traction, frustration mounts, and confidence is diminished. When there is a disconnect between what the organization is actually doing and what its strategic direction has planned to do, there is a strategy-execution gap. Organizations with a strategy-exe
1 min read




We Need a Methodology for Evidence of Organizational Performance ...
Despite recognizing the value of using performance measures (KPIs) as evidence to inform organizational decisions and operationalizing strategy, many organizations still lack an effective methodology for developing meaningful KPIs as evidence and using them to improve organizational performance. In simple terms, a methodology is a detailed description, set of practices, procedures, and rules to do something . In the case of KPIs, we need a methodology to reliably and repeat
3 min read


Why You Should Stop Brainstorming KPIs
Every Strategy Management, Organizational Performance Management, and Operational Excellence framework, model, and approach stresses the importance of Key Performance Indicators (performance measures). Unfortunately, none of them provide a way to develop relevant or meaningful KPIs, so we fall back to brainstorming because it seems like an easy and fast solution. But does brainstorming produce meaningful KPIs? Does it save time? Is it a good use of resources? Actually –
4 min read


Why Important Things are Hard to Measure
Why is it that the important things in our organization are also the hardest to meaningfully measure?
1 min read


How Measurement Motivates
About this Webcast When people feel their performance and eligibility for rewards are judged by measures, it can easily lead to gaming and dysfunctional behavior just to hit KPI targets. There’s a better way to use measurement in organizations so it generates pride, initiative, ownership, and learning – the ingredients on which performance truly thrives. In this video with Stacey Barr and me, you will discover a fresh way of thinking about the relationship between measures
1 min read
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