Leaders want evidence that strategy is working, not just reports of activity. Watch the replay of our webcast with Stacey Barr and Kathy Letendre exploring how leaders can measure strategic progress with PuMP. We introduce four types of progress measures that help organizations move from reporting motion to demonstrating results. Download the summary to see how balancing activity, impact, effort, and leverage leads to meaningful improvement.

If teams keep dodging performance reporting, maybe it's not about the data “Can you provide some best practices for generating enthusiasm for reporting progress against strategic objectives?” That question came up during a recen t webcast Stacey Barr and I conducted on Paradigm Shifts of PuMP ¹ for a results-oriented and measurable strategy. Often rooted in frustration, the question comes up a lot in one-on-one conversations, strategy sessions, and executive meetings. “We in

Being called to serve on jury duty this 4th of July week reminded me of the importance of service in our country and how it takes many...

Government agencies at all levels face increasing pressure to demonstrate meaningful performance and outcomes. But measuring performance against strategy and outcomes persists as a significant challenge, despite years of attention. For government agencies, this challenge is particularly difficult for several reasons...

Five of the most valuable paradigm shifts that create a breakthrough in how to create a results-oriented and measurable strategy that every team can align with and contribute to achieving. The five paradigm shifts that create a breakthrough for leaders that want results Clues to identify which paradigm shifts might be needed Practical and simple actions that can trigger these paradigm shifts The more advanced techniques that PuMP offers to make and sustain these paradigm

If you’re using SMART Goals for strategy, chances are you’re measuring effort—not results. The SMART Trio gives you a practical way to shift from activity tracking to achieving results and demonstrating value.

3 Paths to a Better KPI Approach

The PuMP Performance Measure Blueprint is powerful and practical approach to develop and use performance measures (KPIs) that are truly meaningful for your organization and strategy. PuMP makes a fundamental difference in our understanding of, and ability to create and use, results focused KPIs. PuMP takes us beyond activity focused measures. Although PuMP has been out in the world for about 25 years and used is over 40 countries, we’ve never presented a real tour of what i

Just because a chart can display data does not mean it illustrates real performance or enables actionable decisions from your KPIs. If you’re familiar with PuMP or have attended a PuMP workshop, you’ll remember that we use one specific type of chart to illustrate performance and tell the complete story of your performance measures and KPIs. The chart type isn’t new. It is an XmR chart and has stood the test of time monitoring performance in organizations around the world aro