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The Strategy Alignment Problem
Strategy execution can drift even after the strategy has been documented, cascaded, and communicated. In this webcast replay, Stacey Barr and Brook Rolter discuss why alignment breaks down, how teams interpret strategy differently, and how a Results Map helps connect initiatives, evidence, and strategic results.
2 min read


You Won't See Organizational Performance If Accountability Is Misapplied
A colleague of mine, Peter Ndaa, who works across Africa and the Middle East, published an article worth reading: The Performance Paradox HR Leaders Can No Longer Ignore. Peter's central point is straightforward: performance isn't just a number, it's a system that is shaped by how measures get used in conversations, decisions, and the consequences that follow. And when organizational performance data is used to judge individuals, the system backfires. I've seen this play ou
2 min read


KPIs Start at the Top
Too many organizations struggle to create meaningful KPIs because leaders delegate their design to people without the full strategic intent behind the goals.
2 min read


Metricide: When Measurement Kills the Strategy It Should Serve
Metricide is a condition in which an organization’s performance measurement efforts do not provide credible evidence of whether strategy is producing the results intended. Performance measurement no longer serves its core purpose of helping leaders steer strategy and execution.
Even organizations that invest in measures, dashboards, reports and structured reviews, may still not be able to answer the fundamental leadership questions raised in a strategy review.
4 min read


Jury Duty This July 4th Week Got me Thinking About Service
Being called to serve on jury duty this 4th of July week reminded me of the importance of service in our country and how it takes many...
1 min read


Why Government Outcomes Are So Hard to Measure
Government agencies at all levels face increasing pressure to demonstrate meaningful performance and outcomes. But measuring performance against strategy and outcomes persists as a significant challenge, despite years of attention. For government agencies, this challenge is particularly difficult for several reasons...
3 min read
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