Culture is a Symptom, Not a Cause
- 3 days ago
- 2 min read
Updated: 3 hours ago
How the right use of measurement becomes the tipping point for a true performance culture
When organizations invest heavily in changing culture by running workshops, revising value statements, and shaping the "right" environment and mindsets — the results often don't stick.
That's because culture is a symptom, not a cause. It's a byproduct of what management focuses on, does, and reinforces day to day. Culture itself isn't the right lever.
When it comes to building a stronger performance culture, three key levers sit squarely in how your organization measures performance and uses that information.
In this webcast with PuMP founder Stacey Barr, we explore how changing the way your organization uses measurement can become the tipping point for having a true performance culture.
At the center of the webcast is the real-world experience of Harald Matzke, a CEO who used PuMP to build a performance culture so strong it allowed him to reinvent his company's entire performance management system.
You will learn:
Why every team needs a clear, shared picture of what success looks like at their level — and what goes wrong when they don't have one
How measurement used for blame creates the cynicism and resistance leaders are trying to overcome — and what to do instead
Why letting teams own their measures (rather than reporting to them) is the shift that makes a performance culture self-sustaining
How this CEO's teams went from hating measurement to using it to self-organize — and deliver results they could prove
If you’re trying to build a stronger performance culture in your organization, this webcast offers a different place to start:
not with culture itself, but with three practical levers for how performance is measured and used.
3 Levers for Performance Culture - Case and Diagnostic
Watch the replay above, then download the quick reference companion "3 Levers for Performance Culture - Case and Diagnostic" — combining Harald's story and 1-page diagnostic for use in your own organization.
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Brook Rolter, Managing Director and Founder of Rolter Associates, helps organizations integrate strategy, performance, and management practices to improve results and mission outcomes.
You can reach Brook at 703-628-0340 or by email.
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