PuMP Performance Measure Blueprint Workshop
We all struggle to measure what matters and measure it well regardless of organization size, industry, sector, or country.
The Struggles with Performance
Measurement are Universal
Executives, strategy professionals, operations managers, project managers, business analysts, data scientists, etc all experience similar struggles with performance measures.
Goals that are too hard to measure or intangible
-
Inconsistent views of what measures and KPIs are, and how to use them
-
Measures that don't provide meaningful insight
-
Performance Reports that focus on activities rather than results
-
Interpreting performance and making decisions by comparing this month to last month
-
Implementing measures takes too long and costs too much
-
-
Improvement efforts don’t achieve targets or just fail
Struggles are Caused by
Bad Habits
-
Use brainstorming to develop measures or look for “off-the shelf” and “best practice” measures (KPIs)
-
Writing strategies, goals, objectives with vague phrases and weasel words like effective, efficient, sustainable, reliable, world-class, etc
-
Failing to involve people in the right ways to develop and use measures
-
Measuring activity and milestones rather than results as performance measure
-
Filling reports with trivial gauges and dials, complex graphs, data-laden stupefying tables, and commentary
-
Interpreting performance by comparing this month to last month, and knee-jerk reacting to any and every change in the data
Bad Habits Develop from Common Practices
that Just Don’t Work
Those habits creating the struggles are developed from common practices in performance measurement -- but common practices doesn’t mean good practices.
Most frameworks and models for strategic planning and management, strategy execution, and performance improvement emphasize the necessity of using performance measures to define success, set targets, and inform decisions.
Unfortunately, none of them provide an approach or toolset to help develop meaningful measures.
The PuMP® Solves our Struggles with Performance Measurement
PuMP is a deliberate and practical step-by-step approach for developing and using performance measurement to achieve organizational results faster and with less cost.
PuMP replaces the bad habits of performance measurement and builds shared understanding with common language, and transforms organizational capability for understanding and improving organizational performance.
The PuMP® Performance Measure Blueprint
The deliberate, step-by-step performance measurement process,
That makes measuring what matters faster, easier, more meaningful and engaging.
The PuMP Blueprint makes measuring performance easier, faster, more meaningful and engaging
Your strategy is more measurable and easier
to communicate, cascade, and implement
Staff and stakeholders understand and own performance measurement and improvement
Performance measures are meaningful, quantitative, and feasible for your strategy and organization
Your measures come to life in a consistent way, using the right data and with the right ownership
Performance reports and dashboards that focus discussion on results and improvement
Clearly see the real signals from your measures about whether performance is improving or not
Convincingly hit performance targets, and
make measurement about achieving results
PuMP® delivers the skills, knowledge, and ability to changes beliefs, attitudes, and behavior about measuring performance. It builds organizational capability and creates a high-performance culture.
Is this Workshop for You?
Executives and Leaders who set the direction and encourage staff to measure and improve the right things.
“The workshop ran was revelational - truly. As a result, it's strengthened the focus in our organization about what matters most.”
Todd MacDougall, CEO, Corcom
"The content and instruction were outstanding even with the workshop being conducted virtually due to COVID-19. The workshop and the information are incredibly valuable for our organization in understanding how to drive performance."
Deputy Director, State Health Care Department
"Your PuMP methodology is the most comprehensive and pragmatic performance management methodology published today."
J .Spain, Director of Strategy & Business Development, SchoolDude (Brightly)
Strategic Planning and Performance Measurement Professionals who facilitate the entire process of creating and using meaningful performance measures.
“PuMP is still a one of a kind in my mind. I have taken KPI training from another high-profile organization and it didn’t compare. PuMP is a great methodology and the online training with email/blog support is excellent.
B. Andrews, Feedback and Improvement Manager, CNS LLC / DOE
"This was the best integration of performance and strategy I have ever seen. Many models and courses say we need measures, but this is the only one that provides a process and toolset to actually develop a coherent set of meaningful measures for our strategy."
Director of Strategic Planning and Performance, U.S. Federal Defense Agency
Business Analysts and Reporting Officers who work within the performance measurement process, collating, and analyzing data and presenting performance information in reports.
“The knowledge that I have gained through the workshop has enabled me to grow into my role as a performance measurement champion.”
Senior Distribution Design Support Officer, Western Power
"I really liked the way it made you think through the process and understand the differences between actions, results, and targets."
