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Why Leadership Teams Can’t Tell If Their Strategy Is Working
Leadership teams review performance constantly, yet many still can’t answer two basic questions: Are we achieving the results we intended? And is our strategy actually working, or are we just busy executing it? It’s rarely a failure of effort. It’s a failure of evidence.
3 min read


You Won't See Organizational Performance If Accountability Is Misapplied
A colleague of mine, Peter Ndaa , who works across Africa and the Middle East, published an article worth reading: The Performance Paradox HR Leaders Can No Longer Ignore . Peter's central point is straightforward: performance isn't just a number, it's a system that is shaped by how measures get used in conversations, decisions, and the consequences that follow. And when organizational performance data gets used to judge individuals, the system backfires. I've seen this pl
2 min read


KPIs Start at the Top
Too many organizations struggle to create meaningful KPIs because leaders delegate their design to people without the full strategic intent behind the goals.
2 min read


Reflections on PuMP: How It Evolved & Why It Still Works
A conversation with Stacey Barr reflecting on PuMP’s development, evolution, and enduring relevance.
3 min read


Metricide: When Measurement Kills the Strategy It Should Serve
Metricide is a condition in which an organization’s performance measurement efforts do not provide credible evidence of whether strategy is producing the results intended. Performance measurement no longer serves its core purpose of helping leaders steer strategy and execution.
Even organizations that invest in measures, dashboards, reports and structured reviews, may still not be able to answer the fundamental leadership questions raised in a strategy review.
4 min read


The Measure of Readiness: One Facet of Organizational Performance
Readiness measures build confidence for today, Performance measures provide control over results tomorrow. Both are essential for managing real organizational performance.
5 min read


Four Ways Leaders Can Measure & Monitor Progress
Leaders want evidence that strategy is working, not just reports of activity. Watch the replay of our webcast with Stacey Barr and Kathy Letendre exploring how leaders can measure strategic progress with PuMP. We introduce four types of progress measures that help organizations move from reporting motion to demonstrating results. Download the summary to see how balancing activity, impact, effort, and leverage leads to meaningful improvement.
7 min read


Performance Measurement Ghosting ...
If teams keep dodging performance reporting, maybe it's not about the data “Can you provide some best practices for generating enthusiasm for reporting progress against strategic objectives?” That question came up during a recen t webcast Stacey Barr and I conducted on Paradigm Shifts of PuMP ¹ for a results-oriented and measurable strategy. Often rooted in frustration, the question comes up a lot in one-on-one conversations, strategy sessions, and executive meetings. “We in
6 min read


Jury Duty This July 4th Week Got me Thinking About Service
Being called to serve on jury duty this 4th of July week reminded me of the importance of service in our country and how it takes many...
1 min read
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