Too many organizations struggle to create meaningful KPIs because leaders delegate their design to people without the full strategic intent behind the goals.
Metricide is a condition in which an organization’s performance measurement efforts do not provide credible evidence of whether strategy is producing the results intended. Performance measurement no longer serves its core purpose of helping leaders steer strategy and execution.
Even organizations that invest in measures, dashboards, reports and structured reviews, may still not be able to answer the fundamental leadership questions raised in a strategy review.