If you’re using SMART Goals for strategy, chances are you’re measuring effort—not results. The SMART Trio gives you a practical way to shift from activity tracking to achieving results and demonstrating value.

3 Paths to a Better KPI Approach

Just because a chart can display data does not mean it illustrates real performance or enables actionable decisions from your KPIs. If you’re familiar with PuMP or have attended a PuMP workshop, you’ll remember that we use one specific type of chart to illustrate performance and tell the complete story of your performance measures and KPIs. The chart type isn’t new. It is an XmR chart and has stood the test of time monitoring performance in organizations around the world aro

About this Webcast It is all too common that results achieved from strategy execution efforts are less than desired, misalignments become evident, "strategic" initiatives multiply, resources get stretched, the strategy loses traction, frustration mounts, and confidence is diminished. When there is a disconnect between what the organization is actually doing and what its strategic direction has planned to do, there is a strategy-execution gap. Organizations with a strategy-exe

five P.R.I.M.E. questions

Why is it that the important things in our organization are also the hardest to meaningfully measure?